Ola Anyanwu, Former Assistant Manager at Bank of America
Q: What is your profession?
A: "I was an assistant manager at Bank of America."
Q: Can you briefly describe your profession?
A: "I work at customer service, most of the time. I am in charge of audit, balancing the vault, cash handling, tellers, international transfer, approving loans, opening bank accounts, and a whole lot more."
Q: Did you work for a company, self-owned business, or private business?
A: "I worked for a company."
Q: What education, training, or licenses are needed to be in your profession?
A: "You need at least a bachelor in finance and or business and you have to go through a lot of Bank of America training."
Q: What is the dress code for your profession?
A: "I had to dress formally and professionally."
Q: What kind of clients do you meet on a daily basis?
A: " I met all kinds of people, lots of them from various occupations and backgrounds. I met doctors, lawyers, nurses, even basketball players, like Dirk Nowitzki, and football players, like Tony Romo. I would say pretty much anyone who can open a bank account."
Q: What are some challenging things about your profession?
A: " Some challenging things I faced were maintaining balance in my work, keeping employees on task at all times, and communicating with foreign costumers who I elaborated to with the best of my ability therefore, they could comprehend what information they needed."
Q: What are some benefits that come with your job?
A: "I get insurance and bonuses at the beginning and end of the year once we have made our profit."
Q: How many years of experience have you had?
A: " I have had 15 years of experience in the banking and financial field of Bank of America."
Q: Do you receive commission?
A: "Sometimes, especially at the beginning of the year."
One interesting thing I learned was that the Assistant Manager was responsible for international transfers.
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